Free Shipping Australia Wide | All baskets on pre-order for February 28*

Shipping and Returns


Orders are packed and dropped at a hubbed location within one business day after ordering. We use a road-delivery network that is efficient and speedy. Each order gets a unique delivery estimate that can be tracked. To ensure the safety of your parcel, we require signature on delivery unless can be left safely. Please let us know in the checkout notes if there is somewhere to leave your parcel if you are not home.

How much does it cost?
Australia - free shipping Australia wide
New Zealand - $5AUD flat-rate
Europe - $12.50AUD flat-rate
Singapore - $12.50AUD flat-rate
North America - $12.50AUD flat-rate
Asia and the Pacific - $12.50AUD flat-rate
Rest of World - $16AUD

 

How speedy is delivery?

Sending to Usually it takes
Adelaide 1 to 2 business days
Albury 1 to 2 business days
Bendigo Same or next business day
Brisbane 2 to 5 business days
Cairns
4 to 7 business days
Canberra
1 to 2 business days
Central Coast
1 to 2 business days
Coffs Harbour
2 to 5 business days
Darwin
3 to 10 business days
Geelong
Same or next business day
Gold Coast
2 to 5 business days
Hobart
3 to 5 business days
Launceston
Launceston
Melbourne
Same or next business day
Newcastle
1 to 2 business days
Northern Rivers
2 to 5 business days
Perth
5 to 10 business days
Port Macquarie
2 to 5 business days
Rockhampton
4 to 7 business days
Sunshine Coast
4 to 7 business days
Sydney
1 to 2 business days
Townsville
4 to 7 business days
New Zealand 4 to 6 business days
North America, Western Europe, Asia and the Pacific
6 to 13 business days
Rest of the World 10 to 15 business days

 

*Please note: Allow extra time for rural addresses.

For a specific estimate please contact us via email: maggie@palibaskets.com

 

Returns and exchanges can be done in person at our warehouse in Windsor, Melbourne. Outside local Melbourne area, interstate and international returns and exchanges accepted at buyers' shipping expense. Refunds and store credits can be arranged if baskets are in original condition. Any difference in price is at buyers' expense, and return shipping cost is deducted. If you believe your basket is faulty, please contact us via email: maggie@palibaskets.com

Market baskets are fully recyclable at the end of its life, and Passionfruit baskets are recyclable when handles and bases (bamboo and rattan) are removed. We compensate shipping for baskets to be returned to be recycled correctly. Email us for more information

{form | currency_selector }